Upcoming Site Closures & FAQs
Dear Type Community,
We want to share some important news with you.
As part of our commitment to providing a seamless and innovative type experience for our customers and partners, we've made the decision to discontinue the Linotype.com, Fontshop.com, and Fonts.com direct commerce sales platforms over the next year.
Our customers deserve a service that offers expertise, discovery, and an unmatched search function. We are unfortunately no longer able to maintain this level of quality on the legacy platforms mentioned above, which were originally built with a more simplified function.
The decision will allow us to focus our engineering, UX, and digital efforts on delivering the very best online and app experience that aligns with the latest technological advancements and leads the industry in the future of type use.
We will be upgrading our flagship e-commerce platform, MyFonts.com, to deliver a complete multilingual experience—with German, French, and Spanish functionality launching this year—and adding innovative features that will make it easier and more efficient for customers to find and purchase the typefaces they love from the world’s best type foundries.
As a result, we are transferring all of our legacy platform business and customers to MyFonts.com.
Rest assured that while some e-commerce sales platforms will be closing over the next year, the brands and foundries themselves are not going anywhere. While embracing technological advancements, we also understand the legacy of type design, and preserving and honoring the history and legacy of these brands and foundries is paramount to us.
Over the coming months, we will be working closely with key individuals from Linotype, FontShop, and Fonts.com’s history to create and host content that carries their type stories onto the next step of the brands’ journey; celebrating their past, honoring them in the present, and preserving their legacy for future generations.
We take our pledge to act as custodians of type seriously, and we are committed to working with key industry figures to find the right way to do this for these historic foundries as we move ahead. While technology may change, the brands and foundries will remain a valued and integral part of the rich tapestry of the story of type and Monotype will always be their home.
We look forward to sharing more about the plans over the next year.
Their closing will allow us to focus on delivering the very best online and app experience that aligns with the latest technological advancements and leads the industry in the future of type use.
We will be notifying customers via email regarding how you can choose to opt-out of having your data migrated to MyFonts. You may also contact our Customer Care team if you have questions about this process. Contact us at help@myfonts.com.
Your existing FontShop/Linotype/Fonts.com customer account will turn into a MyFonts account, unless you opt-out. If you already have a MyFonts account under the same email address as your FontShop/Linotype/Fonts.com account, we will merge these two accounts into one MyFonts account. If you do not already have a MyFonts account, we will create a new one for you.
You can purchase font licenses on your site until your account is migrated. You are encouraged to visit and register at MyFonts for term licenses and Monotype Fonts for a subscription.
Our Customer Care group can help you with this. Contact us at help@myfonts.com.
Yes, we will be upgrading our flagship ecommerce platform to deliver a complete multilingual experience—with German, French and Spanish functionality launching as soon as this Autumn—and adding innovative features that will make it easier and more efficient for you to find and purchase the typefaces you love from the world’s best type foundries.
Your entire order history and customer data will be migrated to and be accessible from MyFonts. If you choose to opt-out of having this data migrated to MyFonts, you will lose access to your order history and data once the site is shut down. We are obliged to delete all this data for data protection reasons.
For data protection reasons we can only retain information relating to your perpetual licenses. To access this information, contact our Customer Care group at help@myfonts.com.
Our Customer Care group can help you with this. Contact us at help@myfonts.com.
You can continue to use any active licenses for as long as they are valid (expiry date hasn’t passed, allocation limit hasn't been exceeded). Once either the expiry date or allocation limit has been reached, you can repurchase a new license on MyFonts.
Yes, MyFonts offers the purchase of individual font licenses.
Pay-as-you-Go licenses remain valid until the defined point of expiration. Pay Once licenses remain valid unless the licensed unit isn’t exceeded.